Our Services

Montoya Solutions, we specialize in providing tailored staffing solutions for the hospitality industry. Our commitment to quality and reliability ensures that your business has access to the skilled professionals it needs to thrive. Explore our range of services designed to meet your unique staffing needs.

Front of the House

Guest Reception:

Greeting guests upon arrival with warmth and professionalism.
Checking guests in and out of the establishment.
Providing information about the property, amenities, and local attractions.
Assisting with luggage and other guest belongings.

Concierge Service

Assisting guests with restaurant reservations, transportation arrangements, and activity bookings.
Providing recommendations for local attractions, dining options, and entertainment venues.
Arranging special requests such as floral arrangements, spa appointments, or tour bookings.

Valet Parking:

Greeting guests upon arrival and assisting with parking vehicles.
Retrieving vehicles promptly upon request.
Maintaining a secure and organized parking area.

Porter Services

Maintaining cleanliness and orderliness in public areas such as lobbies, entrances, and reception areas.
Handling deliveries and assisting with guest packages or deliveries.
Ensuring that common areas are well-stocked with amenities and supplies.

Guest Relations

Building rapport with guests and ensuring a positive experience throughout their stay.
Anticipating guests' needs and proactively addressing any concerns or issues.
Soliciting feedback from guests and implementing improvements based on their suggestions.

Safety and Security

Monitoring guest activity and ensuring a safe and secure environment.
Implementing security protocols and procedures to protect guests and property.
Responding to emergencies and coordinating with emergency services as needed.

Banquet Servers

Hosts

a man in a black shirt is standing at a bar

a man sitting at a table with a woman in a chair

Bartenders

Dishwashers

Banquet Servers

a group of people standing in front of a stadium

a man in a black shirt is standing in a room with shelves and shelves full

Houseman

Warehouse

Banquet Servers

Events Staff

a woman sitting at a table with a laptop computer

a person standing in front of a counter top

Back of the House

Housekeeping Services:

Cleaning and sanitizing guest rooms, bathrooms, and common areas.
Making beds, changing linens, and replenishing amenities.
Conducting deep cleaning tasks and maintaining cleanliness standards

Kitchen Staff:

Chefs, cooks, and sous chefs responsible for meal preparation and presentation.
Kitchen assistants and prep cooks assisting with food prep and organization.
Dishwashers and kitchen porters responsible for cleaning dishes, utensils, and kitchen equipment.

Food and Beverage Services:

Bartenders and baristas responsible for preparing and serving beverages.
Waitstaff and servers responsible for taking orders, serving food, and providing excellent customer service.
Bussers and food runners assisting with table setup, clearing dishes, and ensuring a smooth dining experience.

Event Staff:

Event planners and coordinators assisting with event planning, setup, and execution.
Event servers and bartenders providing catering services during events.
Event support staff assisting with logistics, audiovisual setup, and guest management.

Laundry Services:

Laundry attendants responsible for washing, drying, and folding linens and towels.
Linen room attendants managing inventory, restocking supplies, and organizing linens for distribution

Safety and Security:

Security personnel monitoring the premises, enforcing safety protocols, and responding to incidents.
Loss prevention specialists implementing measures to prevent theft and ensure guest safety.
Health and safety officers ensuring compliance with health and safety regulations and implementing protocols to protect staff and guests.